Shipping Policy

Last Updated: October 2, 2026

We know you want your order quickly, and we work hard to get Textual Tees orders printed, packed, and on their way as soon as possible.

Below you’ll find information about order changes, cancellations, processing times, shipping estimates, address issues, and returned packages.

Order Changes & Cancellations

Need to make a change or cancel your order?

Customers have 1 hour after placing an order to make eligible changes or request cancellation through our automated Shopify order system.

Because we begin processing orders quickly, this 1-hour window is the best opportunity to make changes before production begins.

After the 1-hour cancellation or modification window has passed, we cannot guarantee that an order can be changed or cancelled.

If the automated option is no longer available and you need assistance, contact us as soon as possible through our Contact Us page or email support@textualtees.com. Please include your order number and the change you are requesting.

We will do our best to help, but once an order has entered production or has shipped, changes or cancellations may no longer be possible.

Shipping Address Changes

Please carefully review your shipping address before submitting your order.

During the eligible 1-hour order modification window, you may be able to correct your shipping information through our automated order system.

Once an order has shipped, we cannot change the shipping address.

If an incorrect or incomplete address causes a package to be returned to Textual Tees, we may contact you to arrange reshipment.

Additional shipping charges may apply when an order must be shipped again because the address originally provided by the customer was incorrect, incomplete, or undeliverable.

If you notice an address mistake, contact us as quickly as possible.

Processing Times

Textual Tees processes and ships orders Monday through Friday, excluding applicable holidays and closures.

Orders placed over the weekend will generally begin processing on the next business day.

We strive to ship orders as quickly as possible and many orders may ship the same or next business day. However, processing time can vary depending on:

• Order size

• Product availability

• Production requirements

• Order volume

• Sales and promotional events

• Holidays and seasonal demand

• Unexpected operational delays

Processing time is separate from carrier transit time.

Peak Shipping Periods

Processing and carrier transit times may be longer during high-volume periods.

Peak periods may include, but are not limited to:

• St. Patrick’s Day

• Fourth of July

• Halloween

• Black Friday

• Cyber Monday

• Christmas and the holiday season

• Major sales and promotional events

We recommend ordering early when your purchase is needed for a specific holiday, event, or date.

Domestic Shipping

Available shipping options and estimated delivery times are displayed during checkout.

Typical estimates may include:

Standard Shipping: Approximately 5–10 business days

Priority Shipping: Approximately 2–4 business days

These estimates generally refer to carrier transit time after your order has been processed and shipped.

Shipping estimates are not guaranteed unless a specific guaranteed delivery service is expressly identified as guaranteed.

Carrier delays can occur because of weather, holidays, transportation disruptions, high package volume, service interruptions, or other circumstances outside our direct control.

A carrier taking longer than its estimated transit time does not automatically mean that an order is lost.

However, if your package appears significantly delayed, please contact us at support@textualtees.com and we’ll help review the shipment and determine the appropriate next steps.

Priority Shipping

Priority Shipping provides a faster carrier shipping method after your order has been processed.

Choosing Priority Shipping does not automatically eliminate standard order processing or production time.

If you need your order as quickly as possible, please review any expedited processing options offered during checkout in addition to selecting your preferred shipping method.

Carrier delivery estimates remain subject to carrier conditions unless the selected service specifically includes a guaranteed delivery commitment.

International Shipping

International delivery times vary significantly depending on the destination.

Typical international delivery is approximately 10–20 business days after shipment, although customs processing, local postal services, holidays, international transportation delays, and other factors may cause delivery to take longer.

International delivery estimates are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing accurate shipping information and complying with applicable import requirements.

Unless otherwise stated during checkout, international customers may also be responsible for customs duties, import taxes, tariffs, brokerage charges, or other fees imposed by the destination country.

These charges are not controlled by Textual Tees.

Shipping Delays

We make reasonable efforts to ship orders within the timeframe communicated when you place your order.

If we determine that we will be unable to ship an order within the promised timeframe, we will handle the delay in accordance with applicable law.

Where required, customers may be given the option to:

• Agree to a revised shipping date, or

• Cancel the affected order and receive an applicable refund.

If no shipping timeframe is stated, applicable federal law generally requires online sellers to have a reasonable basis for expecting shipment within 30 days.

This section relates to the time it takes Textual Tees to ship your order, rather than delays occurring after a carrier has taken possession of a shipment.

Tracking

When tracking is available, shipping confirmation and tracking information will generally be sent to the email address or other contact information associated with your order.

Tracking information may take some time to update after the shipping label is created.

A tracking number showing that a label has been created does not necessarily mean the carrier has already scanned the package into its network.

Lost or Delayed Packages

If your tracking information has not updated for an extended period or your package appears lost, contact us at support@textualtees.com.

We may ask you to verify your shipping address and allow reasonable time for carrier tracking or investigation.

We will work with you to determine the appropriate resolution based on the circumstances of the shipment and applicable carrier policies.

Packages Marked Delivered

If tracking shows that your package was delivered but you cannot locate it, we recommend:

• Checking around your property and common delivery locations

• Checking with other household members

• Checking with neighbors when appropriate

• Allowing a short period of time in case the carrier marked the package delivered before final physical delivery

• Contacting the shipping carrier for additional delivery information

If you still cannot locate the package, contact us at support@textualtees.com and we’ll review the situation with you.

Returned to Sender & Undeliverable Packages

Please double-check your shipping address before submitting your order.

Packages may be returned to us because of:

• Incorrect addresses

• Incomplete addresses

• Missing apartment or unit numbers

• Refused delivery

• Unclaimed packages

• Other carrier-determined delivery problems

If an order is returned to us because of incorrect or incomplete information supplied by the customer, a reshipping charge equal to the applicable shipping cost may be required before we resend the package.

We will contact you when a returned package is received and, when applicable, provide instructions for correcting the address and paying any required reshipping charge.

If the delivery failure was caused by an error by Textual Tees, we will correct the issue at no additional shipping cost to you.

Damaged Packages or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us at support@textualtees.com.

Please include your order number and, when appropriate, photos of the item or packaging so we can investigate and resolve the issue.

These issues are also covered by our Return & Refund Policy.

Questions About Shipping?

If you have questions about your order or shipment, contact:

Textual Tees
Email: support@textualtees.com

Please include your order number whenever possible so we can assist you more quickly.